Shipping Information

Free Standard Shipping on U.S. Orders Over $300

St. Scott London ships your order via UPS within 2 working days. Once your items are shipped, you’ll be notified via email of the carrier used & tracking information. 

UPS shipping rates vary according to a residential or commercial address, based on dimensional weight. 

A 9% sales tax is applied to orders shipped to a California address.

UPS Estimated Delivery Times
Shipping Method  Delivery Time
 UPS Ground  10-14 days
2nd-Day Air  4-7 days
3rd-Day Select  7-10 days

The estimated delivery times provided exclude the time it takes to process your order. While most orders will be shipped within one working day of the order, some orders may take additional time.

  • Expedited orders placed before 12:00 P.M. PST will ship out the same day (excluding holidays & weekends).
  • Expedited orders placed after 12:00 P.M. PST will ship out the next day.
  • Orders placed on a Saturday or Sunday will ship out the following Monday (excluding holidays).

 

Returns & Refunds

St. Scott London accepts returns of unused, undamaged, or defective merchandise with original tags and packaging within 21 working days of original purchase. Items received within 22-30 working days of original purchase will be accepted for online store credit. Items received 31 days or more after the date of original purchase will not be accepted and will be returned to sender, as well as worn, used, or damaged merchandise, and merchandise without original tags and packaging.

All returns must be accompanied by a Return Authorization (RA) request, via logging into My Account >> Your Completed Orders >> Return Items. Fill out the requested information and you will be notified when we process your return.

To print a prepaid UPS shipping label, log into My Account >> Your Completed Orders >>. Affix the label to the box and drop it off at any UPS drop-off location. 

Please note, your return will not be processed without an RA request. Sales items are non-returnable and non-refundable. St. Scott London is not responsible for any lost or damaged return packages.

Ship packages to:

St. Scott London
Attn: Returns

506 Juniper Court, Somerset, NJ 08873

International

We do not currently accept returns for orders shipped outside the United States. 

Refunds

Full refunds, excluding shipping charges, are issued within 7 working days after we receive your return, and you will be notified of such via e-mail. Please note, although refunds normally take 7 to 10 working days to apply, it may take up to one billing cycle for the credit to appear on your account.